Term & Conditions

Welcome to Cheapfaremart UAE/ www.cheapfaremart.ae (hereinafter referred to as the “Website”, “We,” “Us,” , “Our”, “Cheapfaremart UAE”, “Cheapfaremart” or “Online Travel Agency”), owned and operated by Cheap Fare Mart Tourism LLC (hereinafter referred to as “the Company”) registered with the Department of Economic Development, Ministry of Economy, Government of UAE, as a travel agency (License Number 1361797) to provide travel booking services including flights or hotels booking (referred to as Services). The Website is offered to You conditioned on Your acceptance without modification of the Terms, Conditions, and notices contained herein (the "Terms").

1. INTRODUCTION

1.1 Our Website is a Platform (hereinafter referred to as “Platform”) where You agree and understand that Cheapfaremart is just a facilitator of travel reservation services that are offered by travel suppliers (e.g., airlines, hotels), also referred as third-parties. The Users of the Website shall be referred to as “You,” “Your,”, “Customer”, “Buyer” or “Users.”

1.2 By clicking on the "Accept" button at the end of the Agreement acceptance form, Users agree to be bound by the Terms and Conditions of this Agreement. Please read this entire Agreement carefully before accepting its Terms. When You undertake any activity on the Website, You agree to accept these Terms and Conditions.

1.3 In using this Website, You are deemed to have read and agreed to the following Terms and Conditions set forth herein. Any incidental documents and links mentioned shall be accepted jointly with these Terms. You agree to use the Website only in strict interpretation and acceptance of these Terms, and any actions or commitments made without regard to these Terms shall be at Your own risk. These Terms and Conditions form part of the Agreement between the Users and Us. By accessing this Website, and/or undertaking to perform a Service provided by Us indicates Your understanding, agreement to and acceptance of the disclaimer notice and the full Terms and Conditions contained herein.

2. ELIGIBILITY OF THE USER

2.1. You may use the Service only if You are at least eighteen (18) years of age and can form a binding contract with Us, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations.

2.2. Unauthorized Users are strictly prohibited from accessing or attempting to access, directly or indirectly, the Platform. Any such unauthorized use is strictly forbidden and shall constitute a violation of applicable state and local laws.

2.3. Our Website may, in its sole discretion, refuse to offer access to or use of the Platform to any person or entity, and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Website is revoked in such jurisdictions.

3. SERVICES OFFERED BY THE PLATFORM & LIMITATION OF USE

3.1. We provide the Users with a Platform to book flight tickets and related travel insurance services.

3.2. The Services offered through Cheapfaremart UAE are solely for your personal, non-commercial, lawful purposes and as per the Terms. You will only use the Services to make legitimate inquiries, reservations, or purchases, and not for any purpose that is unlawful or prohibited by these Terms, including without limitation, to make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand.

3.3. You irrevocably agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Services and will not send automated queries of any sort to the Services.

3.4. The final booking confirmation is subject our Payment Acceptance Policy.

4. YOU AGREE AND CONFIRM

4.1. That You will use the Services provided by Our Platform, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Platform.

4.2. That You will provide authentic and true information in all instances where such information is requested of You. We reserve the right to confirm and validate the information and other details provided by You at any point in time. If upon confirmation Your details are found not to be true (wholly or partly), We have the right in Our sole discretion to reject the registration and debar You from using the Services of Our Platform and/or other affiliated websites without prior intimation whatsoever.

4.3. That You are accessing the Services available on this Website and transacting at Your sole risk and are using Your best and prudent judgment before entering into any dealings through this Platform.

4.4. It is possible that the other Users (including unauthorized/unregistered users or "hackers") may post or transmit offensive or obscene materials on the Platform and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to Your use of the Platform, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the Platform, You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Platform. Please carefully select the type of information that You publicly disclose or share with others on the Platform.

4.5. You agree to not post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information or description/image/text/graphic of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national, or international law.

4.6. You agree to not post or transmit any information, software, or other material which violates or infringes the rights of others, including material which is an invasion of privacy or publicity rights or which is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or right holder.

4.7. You agree to not alter, damage or delete any Content or other communications that are not Your own Content or to otherwise interfere with the ability of others to access Our Platform.

4.8. You agree to indemnify and keep indemnified the Company from all claims/losses (including advocates’ fees for defending/prosecuting any case) that may arise against the Company due to acts/omission on the part of the User.

4.9. You may choose to create an account with Cheapfaremart.ae and provide certain data. In consideration of Cheapfaremart permitting you to use the site, in providing such data, you represent and warrant that the information about yourself is true, accurate, current and complete. You are responsible for maintaining the confidentiality of the password and user ID (collectively, referred to as credentials) of your account. You understand and agree that the usage of the account is limited to you only. You shall not share the credentials with other users. You take complete ownership of all activities that occur under the account. In case of any unauthorized use of your credentials, it is your responsibility to immediately notify Cheapfaremart. As a standard practice, log out to terminate your session. Cheapfaremart cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement.

5. WARRANTIES, REPRESENTATION AND UNDERTAKINGS OF USER

5.1. The User warrants and represents that all obligations narrated under this Agreement are legal, valid, binding and enforceable in law against the User.

5.2. The User agrees that there are no proceedings pending against the User, which may have a material adverse effect on its ability to perform and meet the obligations under this Agreement.

5.3. The User agrees that it shall, at all times, ensure compliance with all the requirements applicable to its business and for the purposes of this Agreement including but not limited to intellectual property rights, value-added tax, excise and import duties, etc. It further declares and confirms that it has paid and shall continue to discharge all its obligations towards statutory authorities.

5.4. The User agrees that it has adequate rights under relevant laws including but not limited to various intellectual property legislation(s) to enter into this Agreement with the Company and perform the obligations contained herein and that it has not violated/infringed any intellectual property rights of any third party.

5.5. The User agrees that appropriate disclaimers and Terms of use on the Company’s Website shall be placed by the Company.

6. INTELLECTUAL PROPERTY RIGHTS

6.1. The User expressly authorizes the Company to use its trademarks/copyrights/designs/logos and other intellectual property owned and/or licensed by it for the purpose of reproduction on the Platform and at such other places as the Company may deem necessary. It is expressly agreed and clarified that, except as specified agreed in this Agreement, each Party shall retain all right, title and interest in their respective trademarks and logos and that nothing contained in this Agreement, nor the use of the trademarks/logos in the publicity, advertising, promotional or other material in relation to the Services shall be construed as giving to any Party any right, title or interest of any nature whatsoever to any of the other Party’s trademarks and/or logos.

6.2. The Company’s Website and other Platforms, and the information and materials that it contains, are the property of the Company and its licensors, and are protected from unauthorized copying and dissemination by copyright law, trademark law, international conventions, and other intellectual property laws. All the Company’s product names and logos are trademarks or registered trademarks. Nothing contained on the Company’s Website should be interpreted as granting, by implication, estoppel, or otherwise, any license or right to use the Company’s Website or any materials displayed on the Company’s Website, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms and Conditions; or (b) with the prior written consent of the Company. The User shall not attempt to override or circumvent any of the usage rules or restrictions on the Website.

6.3. Except as otherwise expressly granted to You in writing, We do not grant You any other express or implied right or license to the Services, Our Content or Our intellectual property rights.

6.4. Proprietary Rights. Subject to the limited rights expressly granted in this Agreement, the Company reserves all rights, title and interest in and to the Service, including all related intellectual property rights. No rights are granted to the User in this Agreement other than as expressly outlined in this Agreement.

7. DATA

7.1. "Data" means any and all identifiable information about Users and their affiliates generated or collected by the Company or the User, including but not limited to the User’s name, email addresses, Services availed, phone numbers, and the User’s preferences and tendencies. The User agrees that it will only use the Data in complying with its obligations in this Agreement.

7.2. The User represents, warrants, and covenants that it will not resell or otherwise disclose any Data to any third party, in whole or in part, for any purpose whatsoever.

7.3. The User acknowledges that the Services may contain information which is designated as confidential by the Company and that You shall not disclose such information without the Company’s prior written consent.

7.4. By submitting Content, the User hereby irrevocably grants Us a perpetual, irrevocable, nonexclusive, royalty-free right to use the Content for any purpose including API partnerships with third parties and in any media existing now or in future. The User irrevocably waives, and causes to be waived, any claims and assertions of moral rights or attribution with respect to the User’s Content brought against Us by any third-party services or their users.

7.5. We may obtain business addresses, phone numbers, and other contact information from third-party vendors who obtain their Data from public sources. We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any products, services, advertisements and other Content appearing in or linked to the Services.

8. RELATIONSHIP

8.1. Nothing in this Agreement will be construed as creating a relationship of partnership, joint venture, agency, or employment between the Parties. The Company shall not be responsible for the acts or omissions of the User, and the User shall not represent the Company, neither does it have any power or authority to speak for, represent, bind, or assume any obligation on behalf of the Company.

8.2. The Cheapfaremart privacy policy is available for your review at https://www.cheapfaremart.ae/privacy. You consent to the information practices and disclosures set forth in that policy.

9. INDEMNITY

9.1. The User indemnifies and shall hold indemnified the Company, its partners, officers, employees, representatives, and agents from and against all losses, damages, claims, suits, legal proceedings and otherwise howsoever arising from or in connection with any claim, including but not limited to claims for any infringement of any intellectual property rights or any other rights of any third party or of law, concerning quality, quantity and any claim in relation to the User’s products, the breach of any of the User’s warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or Terms of use of Company’s Website or any obligations arising out of the User infringing any applicable laws, regulations including but not limited to intellectual property rights, or taxes, etc. This clause shall survive the termination or expiration of this Agreement.

10. EXPRESS RELEASE

10.1. You expressly hereby release and waive all claims against the Company, and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees from any and all liability for claims, damages (actual and/or consequential), costs and expenses (including litigation costs and attorneys' fees) of every kind and nature, arising from or in any way related to Your use of the Company’s Website. You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true and You accept and assume the risk of such possible differences in fact. In addition, You expressly waive and relinquish any and all rights and benefits which You may have under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.

10.2. In the interest of its stakeholders, including employees, customers, and partners, and maintain the security, safety, and integrity of Cheapfaremart’s system, we deploy an effective fraud prevention and management system to detect, stop and take due action against any suspicious or fraudulent activities aimed to abuse the Services or cause any harm to its system, operation, or reputation. If your booking or account shows signs of fraud, abuse, or suspicious activity, Cheapfaremart may cancel any travel or service reservations associated with your name, email address, or account, and close any associated Cheapfaremart accounts. Besides, Cheapfaremart reserves the right to take any necessary Criminal and/or Civil legal action against a user or group who orchestrates, executes, or in any manner is found to be associated with such fraud activities. On being found guilty as per law, the said user or group is liable for monetary losses incurred to Cheapfaremart, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact Cheapfaremart as per the contact information provided at the bottom of this page.

11. LIMITATION OF LIABILITY

11.1. It is expressly agreed by the User that the Company shall under no circumstances be liable or responsible for any loss, injury or damage to the User or any other Party whomsoever, arising on account of any transaction under this Agreement.

11.2. The User agrees and acknowledges that it shall be solely liable for any claims, damages, or allegations arising out of the Services through the Platform and shall hold the Company harmless and indemnified against all such claims and damages. Further, the Company shall not be liable for any claims or damages arising out of any negligence, misconduct, or misrepresentation by the User or any of its representatives.

11.3. The Company under no circumstances shall be liable to the User for loss and/or anticipated loss of profits, or for any direct or indirect, incidental, consequential, special or exemplary damages arising from the subject matter of this Agreement, regardless of the type of claim and even if the User has been advised of the possibility of such damages, such as, but not limited to loss of revenue or anticipated profits or loss of business, unless such loss or damages is proven by the User to have been deliberately caused by the Company.

12. TERMINATION

12.1. This Agreement may be terminated by the Company if the User commits any material breach of any representation, obligation, covenant, warranty or term of this Agreement and the same is not cured within 24 hours after written notice given by the Company, if a petition for insolvency is filed against the User or if the User is in infringement of third-party rights, including intellectual property rights.

13. EFFECTS OF TERMINATION

13.1. In the event of termination/expiry of this Agreement, the Company shall remove and shall discontinue the Services provided to the User on its Platform with immediate effect.

13.2. The Company shall not be liable for any loss or damages (direct, indirect or inconsequential) incurred by the User by virtue of termination of this Agreement.

13.3. During the period under notice, both the Parties shall be bound to perform their obligations incurred under this Agreement, and this sub-clause shall survive the termination of this Agreement.

14. TRAVEL SUPPLIERS & PAYMENT

The travel suppliers offering travel product options or products or services that are accessible or bookable through the Services are independent contractors and are not agents or employees of Cheapfaremart or its subsidiaries, associated companies, or affiliates.

The display of travel suppliers’ travel products or services or their options via Cheapfaremart.ae, or the sale of products or services does not in any way imply, suggest, or constitute any sponsorship, approval, or recommendation by Cheapfaremart of any such provider.

Your engagement, interaction or transaction with any travel supplier accessed through the Services is at your own risk. You understand and agree that travel suppliers have their own terms and conditions independent of Cheapfaremart. Cheapfaremart shall have no liability with respect to the acts, omissions, errors, representations, warranties, breaches, or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from.

Cheapfaremart is in no way responsible for the accuracy, timeliness, or completeness of information it may obtain on your behalf from these travel suppliers.

The inclusion of hyperlinks of travel suppliers along with Cheapfaremart Services does not imply that Cheapfaremart exercises any control over their content. Cheapfaremart does not endorse the content on the source websites.

You agree that the payment card details provided for travel reservation is correct and accurate and that you shall not use a credit card, which is not lawfully owned by yourself or the use of which is not authorized by the lawful owner thereof. You further agree to use a valid card.

Cheapfaremart levies an agency fee per passenger in case of flight booking or per guest/individual in case of hotel reservation which is in addition to the booking fee charged by the selected travel supplier.

Some form of payments may be subject to a surcharge. This is specified at the time of booking and is usually based on a percentage of the booking cost.

Prices are displayed and charged as per the currency you select. If the selected currency is other than that of the card issuer, foreign currency charges or additional bank charges may be applicable in accordance with the card issuer’s terms. Example, if you make a booking selecting AED currency but using a bank card issued with SAR currency, then there would be Foreign Exchange (FX) rates involved to convert the currency from AED to SAR. Some countries charge an additional FX or surcharges for cross border transactions. Your bank can provide the up-to-date information on FX or additional FX charges. Cheapfaremart accepts no liability or responsibilities for bank surcharges.

Refunds for a cancelled booking are processed after deducting the cancellation charges imposed by the travel supplier along with Cheapfaremart fees, cashback, or discounts, if any. We refund the amount into the original account that was used for booking. The process takes 2 working days but it may take 15-20 days for the amount to reflect in your account depending upon your bank. In case of Mada payments, due to specific regulations, the time to receive your refund may be over 30 days. Check Cancellation and Refund Policy for Airline Tickets; Similar to the FX fees rules during the purchase or booking, the same may apply during the refund. Your bank may deduct the Foreign Exchange (FX) charges and surcharges as applicable.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1. Any dispute related to the use of Services offered by Cheapfaremart UAE is to be resolved as per the laws of the UAE. You hereby consent to the exclusive jurisdiction and venue of Arbitration under ICC rules and regulations in UAE under three arbitrators.

15.2. Use of the Services is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this Section. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and these Terms shall continue in effect.

15.3. You may not assign, delegate, or transfer your rights or obligations under these Terms. You will review these Terms periodically. If Cheapfaremart fails to act with respect to your breach of these Terms or anyone else’s breach on any occasion, Cheapfaremart is not waiving our right to act with respect to future or similar breaches.

15.4. If there is a dispute between the User and other Users, the User understands and agrees that the Company is under no obligation with respect thereto, and the User, to the fullest extent permitted by law, hereby releases the Company and its affiliates, and each of their respective officers, directors, employees, service providers, affiliates, agents, and successors from, and agrees to indemnify each of the foregoing for any losses incurred in connection with any and all claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes.

15.5. The User agrees that in case it is unable to resolve its disputes with other Users, then the Company has the right to remove the User from the Website and terminate this Agreement.

16. DISCLAIMER

To the fullest extent permitted by law, the Company and its affiliates, and each of its respective officers, directors, members, employees, and agents disclaim all warranties, express or implied, in connection with this Agreement, the Website and any use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. The Company makes no warranties or representations about the accuracy or completeness of the Website's Content or the Content of any other Websites linked to the Website, and assumes no liability or responsibility for any (a) errors, mistakes, or inaccuracies of Content and materials, (b) personal injury or property damage, of any nature whatsoever, resulting from the User's access to and use of the Website, (c) any unauthorized access to or use of the Company's servers and/or any and all personal information and/or financial information stored therein, (d) any interruption or cessation of transmission to or from the Website, (e) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Website by any third party, and/or (f) any errors or omissions in any Content and materials or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted, or otherwise made available via the Website. The Company does not guarantee the privacy, security or authenticity of any information so transmitted over or stored in any system connected to the internet or mobile devices. Read Cheapfaremart UAE Disclaimer which complements this Disclaimer section. Some jurisdictions do not allow the disclaimer of warranties. In such jurisdictions, the foregoing disclaimers shall apply to the fullest extent permitted by law.

17. NOTICES

17.1. Except as explicitly stated otherwise, any notices given to the Company shall be given by email to help@cheapfaremart.ae Any notices given to the User shall be to the email address provided by the User to the Company at the time of listing (or as such information may be updated via the Website by the User from time to time) or at the mailing address provided by the User to the Company.

18. AMENDMENT

18.1. The Company may at any time at its sole discretion modify this Agreement from time to time, and any such changes will (i) be reflected on the Website, (ii) be effective 24 hours after being so posted on the Website, (iii) not apply retroactively, and (iv) not apply to any disputes arising prior to the effective date of such change. The Company shall also post the amended Agreement to the address of the User. The User agrees to be bound to any such changes and understands the importance of regularly reviewing this Agreement as updated on the Website to keep the User’s listing and contact information current.

18.2. Notwithstanding anything to the contrary herein, the Company reserves the right to, at any time and from time to time, change, alter, modify, or discontinue the Website (or any part thereof) with or without notice. The User agrees that the Company shall have no liability to the User or to any third party for any change, alteration, modification, suspension, discontinuance, or amendment of the Company’s Website.

19. FORCE MAJEURE

19.1. Except with regard to payment obligations, either Party shall be excused from delays in performing or from failing to perform its obligations under this contract to the extent the delays or failures resulting from causes beyond the reasonable control of the Party, including, but not limited to: failures or default of third-party software, Users, or products; acts of God or of a public enemy; foreign governmental actions; strikes; communications, network connection, or utility interruption or failure; fire; flood; epidemic; or freight embargoes.

20. CONTACT US

20.1. For any further clarification of Our Terms and Conditions, please contact us as per the below contact information.

Cheapfaremart UAE Contact Information

Al Goze Industrial First - BIN DASMAL BUILDING office Number: 3A9

PO Box Number: 32268 Dubai

EMAIL ID: help@cheapfaremart.ae