Got Questions?

Cheapfaremart UAE is a subsidiary of the namesake IATAN (International Airlines Travel Agent Network)-accredited Online Travel Agency (OTA) with headquarters in Orlando, USA that has been operating since 2017.

No registration is required. However, you need to provide information related to travel, personal information including passenger details, contact, and residential address, and payment details to help us process your booking and communicate back with you regarding booking confirmation or services related to your booked ticket.

Yes, you can get a full refund or the difference in ticket price. To safe guard your interest we have Price Match Satisfaction policy that states that if a customer finds a ticket with lower value across any major online travel agency websites operating in the UAE within 24 hours of booking, he or she is entitled for a full refund or difference in the ticket price. However, you need to submit a valid proof of evidence.

Yes, you can book a flight ticket on your own. The ticket is e-mailed on your registered email-id within one or two business days after the successful booking and transaction. In case of any query regarding booking, or support required post booking, feel free to reach us.

By default, you get an electronic ticket on the email you provided at the time of booking; however, you can request for a paper ticket over the phone, and we will be happy to dispatch it to you through FedEx or similar service provider.

Cheapfaremart accepts MasterCard and VISA Credit or Debit Card. All payments will be accepted in United Arab Emirates dirham (AED).

Yes, provided the airline allows. Some airline particularly for Economy flights, allocate seats at the time of boarding the aircraft.

This depends upon the fare conditions for the ticket purchased and the availability of seats with the airline as per your new or requested schedule. Any changes with an issued flight ticket are subject to airline’s policy that may include a fee as well. In addition, an amendment fee up to 100 AED is also applicable from Cheapfaremart UAE for the service rendered.

This depends upon the fare conditions for the ticket purchased. Contact us at least 72 hours before the schedule flight departure. Any changes with an issued flight ticket are subject to airline’s policy that may include a fee as well. In addition, Cheapfaremart charges an amendment fee up to 100 AED for the service rendered.

This depends on the fare conditions for the ticket purchased. Some tickets are non-refundable while others are flexible. For non-refundable, as it means, you do not get a refund even if the ticket is cancelled. Flexible tickets as the term says allow you some flexibility as per the terms mentioned with the ticket/fare.

The refund amount is credited back to the same account that was used to pay for the ticket. For example, if you have used a credit card, Cheapfaremart will make an appropriate charge reversal and if it is a debit card, the amount will be credited.

For a ticket cancelled within 7-days of the flight departure, the airlines generally issue a credit to you (after debiting the airline penalty or cancellation fee, any add-on service charges, convenience fee, and the discount you have received using a coupon code) for future booking with some conditions including a validity period. Cheapfaremart also levies an agency service fee that can be up to 100 AED. The final refund amount is adjusted as per the deductions.

Note: If the airline marks a ticket as a “No Show,” there may be chances of no refund.

Call us on the toll-free number with the booking details to get your request processed. However, the submission of request does not amount to getting the refund. It is subject to the airline’s policy. We keep you posted with the progress updates.

Processing times for refund varies for every booking and shall be done at the earliest on receipt of the request. Refund for partially utilized tickets (for example: ticket booked for round trip but used for just one way) may take longer.

Cheapfaremart communicates the same with you and works with the airline to accommodate you in some alternative flight. However, if that option does not work for you, feel free to opt out. It is our responsibility to help you get the refund for the cancelled flight.

A hand baggage and items like a camera bag, a briefcase, an overcoat, a wrap or a blanket, an umbrella, or a walking stick, are generally allowed for free. Dimension of the hand baggage is limited. However, the carry-on might be restricted with Basic Economy Fare. Check with your airline for updated information.

The baggage besides the free allowance is subject to charges that may vary by airline.

If the airline declares a baggage as lost the passenger is entitled to receive a compensation from the airline. Most airlines will declare a bag lost between five and fourteen days after the flight, but this can vary from one airline to another.

Certain items (e.g., cash, jewelry, cameras) are excluded from liability for lost or damaged checked baggage. Take note of the limitations and exclusions linked with the baggage policy of the airlines. You need to notify of the lost or damage to the customer care of the airlines and cooperate with them. Airlines may have different policies to determine when a bag is officially lost.

Flying up to the 28th weeks of pregnancy is safe. Exercise more care and precaution when your pregnancy is older.

If you are traveling after the 37th week of pregnancy, the airline may ask for a certificate from your doctor or gynecologist confirming you to be fit for air travel. Up to the 37th week of pregnancy you can travel without any special certificates, although it is still a good idea to consult your doctor. You should also inform your airlines at the time-of-flight reservation.

No, the passenger screening devices do not cause any harm to a pregnant woman or her unborn baby. Generally, two types of scanners are deployed as discussed below.

First, radiofrequency scanner that does not use ionizing radiation, so neither the pregnant woman or her unborn child gets exposed to any radiation that is hazardous.

Second, the "full-body" x-ray scanner that uses a very low-energy and low-intensity radiation, so that the unborn child is not exposed to any radiation that could trigger any developmental risks.